THE MEASUREMENT OF OVERALL OPERATIONAL EFFECTIVENESS AS FACTOR OF COMPETITIVE IN SHIPPING INDUSTRY “Shipscraft”, the way to meet the "Owner’s Order". JournalNX - A Multidisciplinary Peer Reviewed Journal, [S. l.], v. 7, n. 10, p. 255–277, 2021. DOI: 10.17605/OSF.IO/NRXG6. Disponível em: https://repo.journalnx.com/index.php/nx/article/view/3683. Acesso em: 12 jul. 2025.