COMMUNITIES OF PRACTICE AND RELATIONAL CAPITAL OF DEPOSIT MONEY BANKS IN RIVERS STATE, NIGERIA

Abstract

This study examined the relationship between Communities of Practice and Relational Capital of deposit money banks in Rivers state, Nigeria. The cross-sectional survey was adopted and a total population of five hundred and twelve (512) from twenty (20) deposit money banks in rivers state, Nigeria, was covered. A sample size of two hundred and twenty-five (225) were drawn from the population. The simple random sampling technique was utilized in the study. However, only 215 copies of questionnaires retrieved were completely filled and used for the study. The Spearman rank were used to analyze the bivariate hypothesis while the Partial correlation was used in determining the moderating influence of Organizational Culture on the relationship between the variables. The result of the bivariate analysis revealed that Mutual Engagement has a significant relationship with Social trust and Institutional trust while the multivariate hypothesis reveals that Organizational Culture moderates the relationship between Communities of practice and relational capital. Based on the findings, it was concluded that enhancing Organizational culture, individuals are able to communicate with other individuals or groups and exchange knowledge by using a range of information and communication technologies which will help attract and retain well talented workforce which will subsequently result in increased performance and organizational profitability. The study recommended among others that the management of deposit money banks should create a climate where employees can share their past personal work-related experience or mistakes as such will enable others to avoid repeating such mistake which will thus enhance the fortune of the organization.