A STUDY ON PATIENT FEEDBACK ABOUT TELEMEDICINE USING WHATS APP IN A PRIVATE HOSPITAL DURING COVID 19 PANDEMIC

Authors

  • PHENO MON JOY M. Phil Scholar, PRIST School of Business, PRIST Deemed to be University, Thanjavur
  • DR. S. VENKATESH Associate Professor, PRIST School of Business, PRIST Deemed to be University, Thanjavur.

Keywords:

Telemedicine, COVID -19, Consultation, Pandemic, Hospital, Kerala

Abstract

 The aim of this study was to assess the patient feedback of Telemedicine using Whats App during COVID 19 pandamic. The study which is about Telemedicine using Whats App and its feedback, was conducted in a reputed multi-speciality hospital in Kerala during COVID-19. Telemedicine can be defined as providing healthcare service through electronic and telecommunication medium. Initially telecommunication media was used to provide telemedicine service, ie, providing healthcare advices through telephone. Later when the society became familiar with digital platforms, video conferencing methods were used for advanced telemedicine services. Now electronic communication systems developed and thus these telemedicine services were also made at the finger tip of the people through video calls and conferencing.

Downloads

Published

2021-01-22

Issue

Vol. 6 No. 11 (2020): journalnx

Section

Articles

License

Copyright (c) 2020 PHENO MON JOY, DR. S. VENKATESH

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to Cite

A STUDY ON PATIENT FEEDBACK ABOUT TELEMEDICINE USING WHATS APP IN A PRIVATE HOSPITAL DURING COVID 19 PANDEMIC. (2021). JournalNX - A Multidisciplinary Peer Reviewed Journal, 6(11), 227-233. https://repo.journalnx.com/index.php/nx/article/view/148