MOVING FROM THE MANUAL SYSTEM OF ANNUAL PERFORMANCE APPRAISAL REPORT (APAR) TO SMART PERFORMANCE APPRAISAL REPORT RECORDING ONLINE WINDOW (SPARROW) SYSTEM FOR THE CENTRAL GOVERNMENT OFFICERS

Abstract

The performance of individual employees belonging to the various departments and the public organizations is now assessed and monitored by the online Performance Appraisal System replacing the confidential report writing. The Government of India introduced the electronic Annual Smart Performance Appraisal Report Recording Online Window (SPARROW) system for the Central Government officers. This system looks after management of Performance details and submission of reports to the appropriate authority for each member of the State Government/ Central Government service. This paper proposes a detailed study regarding moving from the manual system of Annual Performance Appraisal Report (APAR) to Smart Performance Appraisal Report Recording Online Window (SPARROW) system for the central government officers. The performance measured against factors like job knowledge, leadership initiative, quality of work, co-operation, judgmental capacity, job diversification, supervision abilities, health Performance and Process of Review provides better participation and accountability for the officers. On the basis of this background, this study is done to understand the different stages of earlier manual system and the current time bound online system. The Officer Reporting Upon, the Reporting Officer and the Review Officer at different stages were provided online platform which is not only user friendly but also allows to file and maintain the comprehensive performance appraisal dossier anywhere anytime as per their convenience. This system is useful to reduce prolonged delays in submission of completed annual performance appraisal reports. This study is based on changes in appraisal practice and to understand the appraisal related rules and policies.